Questions about live casino, bonuses and payments at betjee

Yes, betjee's live casino is fully mobile-friendly. You can play live dealer games on both Android and iOS devices, either through the browser or the betjee app. The live video stream automatically adjusts to fit the mobile screen, so you get the same full experience as on desktop. A stable internet connection is all you need.

betjee's live baccarat tables come with a range of limits — from affordable bets to high-stakes tables. There are low-limit tables for players with a smaller budget, as well as high-limit tables for experienced and high-stakes players. The exact limits vary by game type — each table's limits are displayed in the lobby.

In baccarat, the Player and the Banker compete to see whose score is closest to 9. You place your bet on the Player, the Banker, or a Tie. Card values are straightforward: 10s and face cards count as zero, and all others count at face value. At betjee's live baccarat tables, a real dealer distributes cards in real time, making the experience completely authentic.

Yes, both Teen Patti and Andar Bahar are available at betjee as live dealer games. Teen Patti is the popular South Asian three-card game — you need to make the best hand from three cards. Andar Bahar is simple: the dealer reveals one card, and you guess whether a card of the same value will appear on the "Andar" or "Bahar" side first. Both are fast-paced and very familiar to Bangladeshi players.

Live dealer games are run via real-time video streaming from actual studios. Trained dealers manage the game live in front of cameras — dealing cards or spinning the roulette wheel — and players watch everything on their screen. betjee provides live games from world-class studio partners including Evolution, Ezugi, and AE Sexy, keeping every round transparent and fair.

Most live dealer tables have an in-game chat box where players can send messages to the dealer and to each other. Dealers generally speak in English and often respond to chat messages. For game-related support or account issues, however, you should contact betjee's 24/7 live chat support — it provides assistance directly in Bengali.

Yes, betjee's 100% welcome bonus can only be claimed once per account — on the first deposit. Attempting to claim the bonus by opening multiple accounts from the same person or the same device may result in those accounts being closed. A deposit of ৳200 or more on your first deposit qualifies for the 100% bonus, up to a maximum of ৳20,000.

There is an option to cancel a bonus, but doing so will generally also forfeit any winnings associated with it. If you want to withdraw directly without the bonus, contact betjee's live chat support. It is best to read the terms carefully before accepting a bonus. The full bonus terms are available on the Terms and Conditions page.

The bonus has a set expiry period. If the wagering requirement is not met within that period, the bonus and any winnings earned from it may be removed. So it is best to complete your play within the given time after claiming the bonus. Contact betjee's support team or check the Terms and Conditions for the exact validity period.

First, log in to your account on the betjee Login page. Then go to the deposit section and deposit a minimum of ৳200 via bKash, Nagad, Rocket, or Upay. The 100% bonus is added automatically on your first deposit, up to a maximum of ৳20,000. For example: if you deposit ৳1,000, your bonus is ৳1,000 and your total balance becomes ৳2,000.

A wagering requirement means you must place bets totalling a set multiple of the bonus amount before you can withdraw your winnings. betjee's welcome bonus carries a 20x wagering requirement on the bonus amount only. So if you receive a ৳1,000 bonus, you need to wager a total of ৳1,000 × 20 = ৳20,000. A larger example: if you deposit ৳40,200, your bonus is ৳20,000, and the wagering requirement is ৳20,000 × 20 = ৳400,000.

betjee's welcome bonus can generally be used across various game categories — including slots, live casino, and sports betting. However, the contribution rate towards wagering may vary depending on the type of game. Check the Terms and Conditions page for the full list, or ask betjee support.

The more you play and stay regularly active at betjee, the faster you can move up to a higher tier. Regular deposits, participation in games, and long-term activity all contribute to your progress. Full details on each tier are available on the betjee VIP page. The support team can tell you your current standing and what it takes to reach the next tier.

The weekly cashback is a set percentage of your net losses for the week (total losses minus total winnings). For example: if a Gold tier member has a net loss of ৳20,000 in one week, they receive ৳20,000 × 1.1% = ৳220 in cashback. Cashback rates by tier: Bronze 0.4%, Silver 0.8%, Gold 1.1%, Platinum up to 1.5%.

betjee's VIP program has four tiers: Bronze — up to 0.4% cashback per week; Silver — up to 0.8%; Gold — up to 1.1%; and Platinum — up to 1.5% cashback. Each tier comes with its own benefits, and moving up to a higher tier unlocks more perks.

In addition to cashback, higher-tier VIP members may receive priority support, early access to special promotions, and a dedicated account manager. Platinum tier members get access to betjee's most exclusive offers. You can find the full list of benefits on the betjee VIP page.

Your tier may change if you are inactive for an extended period or do not meet certain activity criteria. You can check your current VIP tier in your account's profile section or on betjee's VIP page. For any questions about your tier, you can contact betjee's 24/7 live chat.

Yes, at betjee withdrawals can only be made to a mobile wallet registered in the player's own name. Whether you withdraw to bKash, Nagad, Rocket, or Upay, the registered name on that wallet must match the name on your betjee account. Sending funds to someone else's wallet is not possible and is part of betjee's security policy.

To withdraw winnings earned from a bonus, you must first complete the wagering requirement. For the welcome bonus, the wagering is 20x (on the bonus amount only). Once wagering is complete, the bonus winnings move to your regular balance and can be withdrawn normally. If you request a withdrawal before the requirement is met, the bonus may be cancelled.

The minimum withdrawal amount at betjee is ৳800. Withdrawal requests below this amount cannot be submitted. The available withdrawal methods are bKash, Nagad, Rocket, and Upay. The same minimum applies to all methods. Withdrawal requests are generally processed within 15 minutes to 2 hours.

Withdrawals to bKash or any other mobile wallet at betjee are generally completed within 15 minutes to 2 hours. However, if your account verification is not complete or it is your first withdrawal, it may take a little longer. If there is a delay during busy periods, you can let betjee support know.

If a withdrawal has been pending for more than 2 hours, contact betjee's live chat support directly. If any account verification documents are still outstanding, submitting them will speed up the process. Having your withdrawal request reference number on hand will help the support team assist you faster.