Your Privacy Is Our Responsibility

1. Introduction and Scope

betjee is an online betting and casino platform operated specifically for users in Bangladesh. This Privacy Policy ("Policy") applies to all individuals who use the services provided through the betjeebet.cam website and its applications.

The main purpose of this policy is to clearly inform you what data betjee collects about you, why it collects it, how it keeps it secure, and what rights you have over your own data. The Terms and Conditions related to betjee should be read together with this policy, as both documents together define the full legal relationship between the user and betjee.

By accessing betjeebet.cam and creating an account, or by using any of its services, you are considered to have agreed to this policy. If you do not agree to the policy, please refrain from using the services.

2. Types of Data Collected

betjee collects two types of data — information you provide directly, and technical information collected automatically.

2.1 Personal Information You Provide

• Full name (as per national ID or passport)
• Date of birth (for age verification)
• Email address
• Mobile number
• Mobile financial service account number (bKash, Nagad, Rocket, Upay)
• Copy of national ID or passport (for identity verification)
• Selfie or photo (where required)
• Occupation and source of income (as part of the compliance process)

2.2 Automatically Collected Data

• IP address and geographic location
• Browser and device type, operating system
• Date, time and list of pages visited on the site
• Session information (login time, which games or sections were used)
• Transaction history (deposits, withdrawals, betting records)
• Data obtained through cookies and similar tracking technologies

2.3 Data Received from Third Parties

For identity verification or fraud prevention, betjee sometimes verifies information through trusted third-party organisations. In such cases, only the necessary information is verified and no additional data is retained.

3. How Data Is Collected

betjee collects data in the following ways:

• During registration: Information you fill in when creating an account.
• During identity verification: Documents submitted as part of the KYC (Know Your Customer) process.
• During financial transactions: Payment information provided when making a deposit or withdrawal.
• Through customer support: Conversations via live chat or email may be recorded.
• Through automated technologies: Via cookies, pixel tags and log files.

4. Purposes of Data Use

Collected data is used only for the purposes listed below:

4.1 Service Delivery and Operations

• Account registration and management
• Processing deposits and withdrawals
• Issuing bonuses and promotions
• VIP membership management

4.2 Security and Compliance

• Identity verification and age confirmation (21+ age verification)
• Prevention of fraud, money laundering and other illegal activities
• Detection and prevention of multiple accounts

4.3 Communication

• Important notifications related to accounts and transactions
• Information about system updates and maintenance
• Relevant promotional messages (if you have given consent)

4.4 Service Improvement

Data is used to analyse usage patterns and improve site performance, navigation and the gaming experience. This analysis is always conducted in aggregate and without identifying individuals.

As part of Responsible Gaming, betjee monitors users' gaming behaviour. If unusual or high-risk patterns are noticed, steps may be taken to offer assistance or apply account restrictions.

5. Data Storage and Security

betjee applies industry-standard technical and organisational measures to protect your data. All data is transmitted via SSL encryption and stored on secure servers.

5.1 Technical Security Measures

• SSL/TLS encryption — on all data transfers
• Encrypted database storage
• Firewall and anti-intrusion systems
• Regular security audits and vulnerability testing
• Two-factor authentication (OTP) support

5.2 Organisational Controls

• Only authorised staff may access personal data for specific purposes
• Data protection training is mandatory for all staff
• Logs of data processing are retained

Please note — no method of transmitting data over the internet is 100% secure. Even though betjee takes every possible precaution, complete security cannot be guaranteed. In the event of a security breach, affected users will be notified in accordance with applicable law.

6. Sharing Data with Third Parties

betjee never sells your personal data or transfers it to third parties for advertising purposes. Data is shared only in the limited circumstances below:

6.1 Service Provider Partners

Selected third parties are used for payment processing, identity verification and technology infrastructure management. These partners receive only the data necessary to provide their specific service and are bound to comply with our privacy standards.

6.2 Legal Obligations

betjee may disclose data in response to a court order, a lawful request from a law enforcement authority, or any other legal requirement. No more information than necessary is disclosed in such cases.

6.3 Game Providers

Evolution, Pragmatic Play Live, JILI or other game providers may receive limited technical data (such as session tokens) to manage gaming sessions on their own platforms — no personal data is shared.

7. Cookies and Tracking Technologies

The betjee website uses cookies and similar technologies that store small data files in your browser.

7.1 Types and Purposes of Cookies

• Essential cookies: To maintain login sessions and security — the site cannot function properly without these.
• Functional cookies: To remember your preferences (language, display settings).
• Analytics cookies: To understand which pages are visited most (without identifying individuals).

7.2 Cookie Controls

You can block or delete cookies through your browser settings. However, disabling essential cookies will prevent some key features of the site from working.

8. Data Retention and Deletion

betjee retains your data for as long as it is needed to provide the service or a legal obligation exists. Even after an account is closed, financial transaction records and identity verification documents are retained for the period required under applicable law.

Once the retention period has passed, data is securely deleted or anonymised so that it can no longer be linked to you.

9. Your Rights

You have the following rights over your own data:

• Right of access: You may request to know what data betjee holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: In certain cases you may request deletion of your data, although this may not be possible where a legal obligation exists.
• Right to restrict processing: You may request that the use of your data for specific purposes be paused.
• Right to data portability: You may request your data in a structured, commonly used format.
• Right to object: You may object to marketing communications or certain processing activities.

To exercise these rights, contact the betjee support team. For reasonable requests, we aim to respond within 30 working days.

For answers to common questions, you can read our FAQ section, where you will find answers to general questions about accounts and data.

10. Minors and Age Restrictions

All betjee services are strictly for individuals aged 21 or above. Anyone under 21 cannot register, and if they do, their account will be cancelled and all their data will be deleted.

If a parent or legal guardian believes a minor has created an account, please notify the betjee support team immediately. Arrangements will be made to remove the minor's data at the earliest opportunity.

11. Policy Changes

betjee reserves the right to change this privacy policy as needed. For significant changes, a notification may be sent to the registered email address and the update will be clearly communicated on the site.

Continued use of the site after a revised policy is published will be considered as your agreement to the new policy. It is therefore recommended that you visit this page regularly.

12. Contact

For any questions, comments or requests to exercise your rights regarding this privacy policy, please contact the betjee support team: